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Workforce Readiness and Career Pathways

The goal of the program is to provide students with employable skills and technical training that will enable them to succeed in the competitive Boston job market. This program serves over 200 students annually in four distinct tracks.

Track 1: Office Skills and Technology - Level One: Career Exploration

This ten-week, 40 hour, training program is for students wishing to gain a broader understanding of career pathways in a professional office setting and have a goal to obtain an entry-level position in customer service, hospitality, or retail. The three program components are Customer Service Skills; Job Readiness; and Basic Computer Skills. As part of the course students complete 12 hours of Office-Based Job Shadows and Career Exploration to help identify the right career path to match their interests and skills. 


Track 2: Office Skills and Technology - Level Two: Business Lab and Internship The six-week training program includes three components: Office and Technology Skills;  the Math, Reading, and Locating Information sections of the Career Ready 101 program; and a 45-hour evaluated internship.  Upon program completion, students can test to receive the National Career Readiness Certificate and are encouraged to complete an optional medical terminology course that offers an associated certificate. This program is intended for those aiming for full-time employment and with interest in careers in office administration.  


Track 3: Individualized Career Coaching

Participants are typically ABE and HiSET or ESOL students.  Services provided include resume and cover letter preparation; networking and information interview sessions; online application skills; job-search skills; and 30-minute weekly sessions with a career coach.


Track 4: Post Placement/Already-Employed Services 

Offered to current NDEC students or alumni. Available services are similar to those in the Individualized Career Coaching track.


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Department Staff

Send Workforce a Message

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Nathan Hoffman

Career Coach

(617) 268-1912 ex. 222

Darren Stephens

Education and Employment Specialist

(617) 268-1912 ex. 231

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